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Career Opportunities at TechSmith

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Career Opportunities at TechSmith

For over a decade, TechSmith has enjoyed strong and consistent growth. As a result, we’re continually creating new positions for skilled employees.

Our 200+ employees exude energy, creativity and innovation, as well as dedication to our products, customers and each other. We enjoy the challenges of being an industry leader – including taking risks and working together to make it happen. And we don't forget to take time to celebrate our successes.

TechSmith, an Equal Employment Opportunity (EEO) employer, offers a challenging and supportive work environment, competitive salaries, and opportunities for professional growth.

Our industry-low turnover rate reflects the fact that we’re one of the most desirable companies to work for in the Midwest.

TechSmith offers a comprehensive benefit package that includes health, dental, and life insurance, short and long-term disability coverage, and paid time off. We offer a quarterly profit sharing bonus plan and a 401(k) plan with matching funds. We also have flexible scheduling, casual dress, free Friday lunches, free espresso, and free pop!

Interested? Apply for a position below using our online application to get the ball rolling.

Meet our recruiting team in person at an upcoming career expo, visit our calendar of events.

Current Openings


Accounting Intern

Apply Now=>

Position Overview:

TechSmith is looking for an Accounting Intern to assist our Accounting Specialist, Accounting Clerk and Vice President of Finance and Administration. We are looking for someone that can work in a fast paced environment, has a positive attitude, and is a team player. At TechSmith, our goal is to help our interns prepare for a successful future in their prospective careers.

Required Skills and Background:
  • Assist with the preparation and mailing of invoices for transactions on open account.
  • Help insure that open account orders are entered accurately into corporate database and rectify when needed.
  • Post cash receipts into accounting system.
  • Assist in daily credit card batch process.
  • Prepare bank deposits.
  • Provide backup for our Accounting Clerk as needed.
  • Assist in day to day administration tasks as needed.
Required Skills and Background:
  • Above average knowledge of Microsoft Office Applications. This includes Microsoft Outlook, Microsoft Access, and Microsoft PowerPoint.
  • Should be able to multi-task and work on various projects simultaneously.
  • Must have working knowledge of the Internet including e-mail, Web browsers, and search sites.
  • Familiarity of computer based accounting packages and corporate databases.
  • Must be able to work in a team based atmosphere.
  • You must be legally authorized to work in the United States
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation.
Compensation:

Competitive based on skills and experience. This is a part-time position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For Accounting Intern Now=>


Associate Product Manager

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Position Overview:

Work with Product Managers on defining product strategy. You will need to understand both the technical and marketing sides of the product and be able to convey them to others. You will work on the execution of Internet-focused marketing strategy for our software with Product Manager and Marketing Staff. You will travel to tradeshows and other external events for the product.

Responsibilities:
  • Become a product expert to the rest of the company.
  • Participate at tradeshows and other external events.
  • Facilitate customer discussions via phone/online conferencing.

Play an active role in defining product strategy by:

  • Researching customer needs
  • Understanding the customer environment
  • Continuous monitoring of the competition
  • Gathering feedback and feature requests from external sources
  • Turning feedback into market requirements for new releases
Required Skills and Background:
  • Bachelor's Degree in Business, Marketing, MIS, Computer Science MBA desired.
  • Technical background preferred.
  • 3 to 5 years in similar role a plus (Product Mgmt, Business Analyst, Business Development, Technical Sales or Marketing)
  • You must be legally authorized to work in the United States.
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Associate Product Manager Now=>


Business Development Manager

Apply Now=>

Position Overview:

TechSmith is developing an enterprise-class product that represents a new frontier for the company. The Business Development Manager will be responsible for recommending and implementing a sales strategy for this new product. The BDM will work closely with Product Management, Marketing, and the sales team to position the new product for success in the marketplace. The BDM will report to the Vice President of Sales.

Responsibilities:
  • Recommend a comprehensive sales strategy
  • Manage the sales process and take responsibility for results
  • Leverage inside sales team working to develop scalable processes
  • Manage strategic opportunities to completion, leveraging all available TechSmith resources

Develop a sales go-to-market plan, including:

  • Market research
  • Develop deep understanding of customer buying behavior, sales cycle, pain points, etc
  • Gain and communicate competitive positioning
  • Develop sales relationships with beta customers
  • Work with prospects and customers at tradeshows and other events
  • Evaluate current organizational capabilities and recommend necessary enhancements to support customers
  • Evaluate current and prospective channel partners
Required Skills and Background:
  • Bachelor's Degree
  • 5 years in Technology Sales or Business Development
  • Experience in enterprise technology sales - software preferred
  • Experience in education sales a plus
  • Strong sales strategy skills including the ability to analyze a marketplace and create a winning sales strategy
  • Passion for software
  • Ability to analyze a complex customer environment and sort through the politics, as well as the formal and informal procurement rules
  • Excellent communications skills - verbal, written and presentation
  • A high level of business acumen and mature judgment
  • Ability to call on all levels of an organization, including C level
  • Excellent organization and prioritization skills
  • Ability to thrive in a team environment, within the sales team, and across departments
  • You must be legally authorized to work in the United States
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Business Development Manager Now=>


Data Entry Specialist

Apply Now=>

Position Overview:
  • Staff Relationship: Reports to Customer Service Manager
  • Hours: Monday-Friday, 40 hour work week, hours flexible between 8am-8pm
Responsibilities:

TechSmith Corporation is looking for a Data Entry Specialist that is a team player with a positive attitude. Our Data Entry Specialist will need to be able to handle in-bound customer service phone calls and e-mail in a fast-paced environment. They will also process inbound orders for TechSmith software and ensure that orders are accurately entered into the TechSmith database, as well as provide backup for our Accounting Specialist. It is essential that the Data Entry Specialist possess excellent telephone and communication skills.

Required Skills and Background:
  • Excellent interpersonal and customer communication skills with a great phone presence
  • Must be able to handle customer concerns and solve their problems
  • Excellent written, verbal, and listening skills
  • Strong organizational skills and attention to detail
  • Problem solving ability
  • Ability to work unassisted in a fast-paced environment
  • Must be resourceful, self-motivated, customer-focused and able to work on a team
  • Must be willing to learn new things and share ideas
  • Dependable employee with good work history
  • You must be legally authorized to work in the United States
Qualifications/Characteristics:
  • Windows proficiency, including Outlook, Word, Excel, and TechSmith internal systems
  • Computer based Accounts Receivable systems
  • Working knowledge of the Internet including e-mail, Web browsers, and search sites
  • Ability to learn TechSmith products and effectively communicate their benefits
  • Experience with multi-line telephone systems
  • Associates Degree or equivalent experience
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Data Entry Specialist Now=>


Digital Media Intern

Apply Now=>

Position Overview:

Put your multimedia skills and creativity on display by testing TechSmith software products in new and innovative ways. As part of the Quality Assurance team, create projects with Camtasia Studio, SnagIt, and other TechSmith products, while providing important feedback.

Activities:
  • Create videos, projects, assets with our products that can be used to demonstrate the capabilities of the software
  • Collaborate with testers and software developers on Agile product teams during fast-paced product release cycles.
Required Skills and Background:
  • Current Telecommunication students
  • Advanced multimedia skills
  • Excellent analytical and communication skills
  • Creativity and problem-solving skills
  • Works well on a team.
  • You must be legally authorized to work in the United States.
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation.
Preferred Skills:
  • Experience using Macintosh applications a plus
Compensation:

Competitive based on skills and experience. This is a part-time position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For Digital Media Intern Now=>


Information Technology Specialist

Apply Now=>

Position Overview:

TechSmith Corporation is looking for an Information Technology Specialist to help support, maintain, and expand its Windows based computer network.

Required Skills:
  • The ideal candidate will have a strong background with Windows based computer networks. This includes Windows XP Vista clients and Windows 2003 based servers. Mac experience is a plus.
  • Strong understanding of Windows and TCP/IP network concepts (Exchange, IIS, Active Directory, SQL, DNS, VPN, Firewalls, Security, etc)
  • MCP or other certifications are a plus.
  • Bachelors Degree in related field or equivalent experience
  • You must be legally authorized to work in the United States.
Responsibilities:
  • Helping support a network of 450+ computers 70+ servers
  • Configuring supporting client machines
  • Implementing training users on the use of new systems and software
  • Primary responsibility for answering user helpdesk tickets.
  • 24-hour on-call responsibilities are required.
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Information Technology Specialist Now=>


Inside Sales Specialist

Apply Now=>

Position Overview:

TechSmith Corporation's Inside Sales Specialists are the voice of TechSmith, working with customers and helping them understand the value in our software. The Inside Sales Specialist works as part of a team, handling large volumes of inbound communication via a variety of technologies. As a result this position requires excellent telephone and written communications skills. A team player with a positive attitude is essential and German or French language skills are a plus.

Staff Relationship:

Reports to the Sales Manager.

Required Skills:
  • Must be resourceful, self-motivated, customer-focused and able to work on a team
  • Excellent interpersonal skills for communication inside and outside the company
  • Interest in technology, specifically software applications
  • Teamwork
  • Good organization skills and capability to multi-task
  • Strong critical thinking skills
  • Previous sales or customer service experience a plus
  • Bachelor's Degree preferred
  • German and French language skills a plus
  • You must be legally authorized to work in the United States.
Responsibilities:
  • Understand and communicate the value of TechSmith products, and how they are used in various customer scenarios
  • Assess a client's business problem and recommend appropriate solutions
  • Opportunity management via customer relationship management application
  • Enthusiastically learn and apply information about new products, features and benefits
  • Support volume sales effort through opportunity identification and escalation to the volume sales team
  • Present and demonstrate TechSmith products
  • Attain and exceed 100% of any assigned individual or team revenue goal
  • Effectively multi-task and excel in fast paced environment
  • Understand key competitors and position our products' advantages
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Inside Sales Specialist Now=>


Install Engineer

Apply Now=>

Position Overview:

Design and develop the installation solutions for our leading edge commercial software products, including SnagIt, Camtasia Studio, and Morae. Participate in all stages of product development, including requirements, review, implementation, and testing phases to release. Work in a rewarding technical environment that will challenge and expand your expertise in software installation and deployment. Serve as the expert for software installation, providing guidance to others on our team.

Required Skills and Background:
  • Bachelor's degree in Computer Science or a closely related field, or equivalent work experience
  • Minimum 2 years of experience developing Windows installation software
  • Experience using Windows Installer technology (MSI) to build complex installations
  • Experience with Wise for Windows Installer, InstallShield or equivalent technology
  • Thorough knowledge of platform specific issues and dependencies, including multiple Windows OS versions
  • Ability to organize and manage work effectively in a team environment
  • Ability to focus on detailed tasks for concurrent projects
  • Strong verbal and written communication skills
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • A proven passion for creating software with excellence and innovation
  • You must be legally authorized to work in the United States
Preferred Skills:
  • Solid understanding of software engineering principles and the software development process
  • Experience with producing internationalized/localized software
  • Experience developing MSI Custom Actions using C++ or VBScript
  • Experience with Microsoft Visual Studio C++, C# and .NET
  • Experience with XML, VBScript, JavaScript and web/network deployment solutions
  • Experience with system administation, security, and software installation best practices (e.g. Designed for Windows logo requirements)
  • Experience with product activation, licensing, and deployment for commercial software
  • Experience with software installation on Macintosh
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Install Engineer Now=>


Instructional Designer

Apply Now=>

Position Overview:

A key element of success for our organization is based on our customers' knowledge of how to use the products. The more knowledgeable the customer is about the products, the more successful he/she will be with them. The primary objective of the Instructional Designer is to deliver training solutions that enhance the customers' understanding and appreciation for the features and usefulness of the products. Training programs should meet our customers and prospects needs at every step in the adoption and growth cycle, whether the customer is a beginner, trial user, or a seasoned professional.

Responsibilities:
  • Perform Needs Assessments to determine what training to develop for TechSmith products.
  • Assist in developing internal resources and processes to accomplish tasks that support the vision and role of training at TechSmith.
  • Design and develop learning content for TechSmith products for various delivery methods. Delivery methods include but are not limited to written tutorials, videos and other electronic materials, and learner and facilitator guides.
  • Develop and help implement scalable solutions for asynchronous learning, in-person and web-based training needs.
  • Coordinate with the product teams to develop effective in-product, context-relevant training solutions.
Qualifications/Characteristics:
  • Bachelor's degree in the area of instructional design, educational technology, education, or communications. Master's degree in related field a plus.
  • Work experience in an educational, corporate training, or professional services environment with an emphasis on e-Learning and multimedia technologies.
  • Knowledge in the areas of education and training needs assessment and analysis, research, benchmarking, instructional design, delivery and facilitation techniques, adult learning theory, training evaluation, and measurement techniques.
  • Have a vision and dedication to being a pioneer in defining distance and e-Learning for learners.
  • Ability to manage multiple tasks and deliverables within scheduling requirements against strict deadlines.
  • Ability to learn new technologies quickly and with enthusiasm.
  • Ability to work independently.
  • Ability to communicate and collaborate with others to meet desired outcomes.
  • Foreign language skills are a plus.
  • You must be legally authorized to work in the United States.
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Instructional Designer Now=>


Lead User Experience Designer

Apply Now=>

Position Overview:

Passionate about designing user experiences know user interface design standards inside and out know when to break the rules? Are your designs easy, elegant and delightful? Do you believe that people should just be able to use software and not have to learn how to use software? Want to help us turn user research data into world-class software and web services? Here's the job for you!

Preferred Skills:
  • Graduate training or equivalent experience in Human Computer Interaction, Graphic Design, Interactive Media Design or related field.
  • Experience in a commercial software or web service development environment
  • Fluency in a foreign language is a big plus
Required Skills:
  • 5 or more years experience in user experience or interaction design for desktop software, web sites or browser-based software.
  • Undergraduate degree or higher in Human Computer Interaction, Graphic Design, Interactive Media Design or related field.
  • Technical / software development background, knowledge of developer tools, and object-oriented development
  • Demonstrated ability in employing human-centered design practices and techniques such as task analysis, workflow diagramming, storyboarding, walkthroughs and writing UI specifications.
  • Demonstrated ability to create graphics and icons that are pleasing and appropriate
  • Proven ability to design elegantly simple user interfaces
  • Strong working knowledge of visual design programs, including Adobe Illustrator, Adobe Photoshop Visio and Macromedia Flash
  • Know UI Guidelines intimately (Windows, Mac, or Web).
  • Exceptional creativity and problem solving skills
  • Familiar with developer tools such as Visual Studio, C++, MFC, .NET, XML, HTML, and JavaScript
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • Keen attention to detail and exceptional organizational skills
  • Excellent verbal and written communication skills
  • You must be legally authorized to work in the United States.
Responsibilities:
  • Work with other members of the User Experience Team and Department to ensure that all facets of a users experience are considered - useful, desirable, usable, accessible, learnable, credible and valuable.
  • Play a key role in helping to envision, create and validate user interfaces and experiences for desktop as well as web-based applications.
  • Lead sessions using participatory design, creative brainstorming, and other techniques to collaborate with software engineers and other product team members as part of an agile software development process.
  • Map workflows and user paths, create storyboards, mockups, low and high fidelity prototypes and write UI specifications to support development on multiple platforms.
  • Design graphics, icons and other visual design elements
  • Evaluate designs using user-centered design techniques such as UI reviews and cognitive walkthroughs
  • Maintain an awareness of current trends in technology, design and usability and communicate that to the user experience team and to the company
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements and a digital portfolio along with your resume.

Apply For Lead User Experience Designer Now=>


Localization Project Manager

Apply Now=>

Position Overview:

Play a lead role in localizing TechSmith products and supporting content for worldwide markets.

Responsibilities:
  • Deliver high-quality localized products and supporting content in a timely manner
  • Manages external localization vendors and reviewers
  • Manages high-level scheduling of international product releases and supporting content
  • Manage and track project budgets and costs
  • Coordinates activities of internal department managers and development team managers which include but not limited to:

- Product Managers

- Software Team Project Managers

- Technical Documentation

- Training

- Marketing

- Sales

  • Champion product and content localization best-practices company wide
  • Maintenance and creation of specifications pertaining to localization
  • Further development and optimization of existing localization processes
  • Provide training for new translators to familiarize them with our software and the localization process
Required Skills and Background:
  • Bachelors degree or equivalent work experience
  • Two or more years commercial software experience in a testing, developer, management or other related role
  • Leadership skills - able to build successful teams and work effectively with people from diverse backgrounds
  • Demonstrated successful project management skills
  • Knowledge and experience in localization processes
  • Passionate about software localization excellence and the global marketplace
  • Excellent English oral and written communication skills
  • Well- organized and self-motivated
  • You must be legally authorized to work in the United States
Preferred Skills and Background:
  • Bachelors degree in Computer Science or related field
  • Proficiency in languages other than English
  • Experience with localization tools (e.g., Catalyst, Trados, Idiom World Server)
  • Experience with multimedia tools or Web publishing
  • Understanding of Help and User assistance systems, markup languages and XML frameworks
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Localization Project Manager Now=>


Mac Developer

Apply Now=>

Position Overview:

Join the development team for our leading edge software products, including SnagIt, Camtasia Studio and Morae. Work in a rewarding technical environment that will challenge and expand your expertise in software design, coding and testing.

Required Skills:
  • Bachelor's degree in Computer Science or a closely related field, or equivalent work experience
  • Superior programming, analytical and problem solving skills in creating object oriented, event driven, multi-threaded software
  • A proven passion for creating software with excellence and innovation
  • Solid understanding of software engineering principles and the software development process
  • Intimate knowledge of Mac OS X development environments and tools
  • Experience with Cocoa/Objective C, C++/C, Multithreading, QuickTime, OpenGL, Quartz and Core Services
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • You must be legally authorized to work in the United States.
Preferred Skills:
  • Commercial software development experience with multimedia programming and web services
  • User interface design experience a plus
  • Experience using web technologies (e.g. XML, HTML, JavaScript, TCP/IP)
  • Experience porting software from Windows to the Mac
  • Experience with Installation, Internationalization and Application Plug-ins
  • Fluency in a foreign language is a big plus
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Part-time telecommuting is an option for this position. Please submit salary requirements along with your resume and cover letter.

Apply For Mac Developer Now=>


Marketing Writer

Apply Now=>

Position Overview:

Have you ever wanted to share your work with the world? Do you like to talk to customers and share their stories? Are you ready to get paid for your great ideas? Join our energetic Creative Services team to write content for websites, banners, and promotions that inform the world of the TechSmith family of screen capture and screen recording software products. If you have experience in writing Web content, promotional copy and editing, we?re interested in you!

Responsibilities:
  • Using our established brand direction you will write and edit persuasive marketing copy for website content, sales and marketing presentations, newsletter articles, advertisements, direct mail pieces, technical software datasheets, video scripts, and other creative and technical writing assignments as needed.
  • In order to achieve campaign objectives you will work with our team to test different ideas for SEO keywords and website copy.
  • You will attend planning meetings to help you fully understand positioning and messaging.
  • We all have an opinion and we expect that you will share yours by actively participating in department and team meetings.
Required Skills and Background:
  • A Bachelors degree in writing, communication, or related area
  • Two years of business or marketing experience
  • One year of independent writing, editing, and publishing under regular deadlines
  • An ability to understand our key competitors and clearly position our products advantages
  • Excellent writing skills with a concern for quality
  • Excellent interpersonal and communication skills
  • An ability to support and promote our team while influencing peers and counterparts in cross-functional teams
  • An ability to refrain from imposing individual style into written material
  • An ability to juggle several different projects at once
  • Self-motivation and an understanding of the fast-paced high tech sector
  • Experience creating web content for SEO web traffic generation goals
  • Knowledge of Dreamweaver or other HTML editor
  • You must be legally authorized to work in the United States
Qualifications:
  • A cover letter that tells us why you arre right for this opportunity, and your salary requirements
  • A copy of your resume
  • One sample of each of the following styles (three total):

1) Creative/feature style for the Web 2) Technical/research 3) Sample from current or past employment, something published, or something from a class assignment that highlights your best work

Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Marketing Writer Now=>


Product Management Intern

Apply Now=>

Position Overview:

The person will conduct competitive research for various TechSmith software and web service products. This person will help gather and manage product feature requests, analyze market and customer data, help conduct market research through direct customer contact and market surveys, and other tasks relevant to the product management function at TechSmith Corporation.

Required Skills and Background:

This is a fast paced opportunity for someone to learn all facets of the software business, as the product management job function interfaces with all departments at TechSmith. As a product management intern, this person will need to be a quick learner and someone who possesses strong communication skills. An understanding and daily use of client software products, common web services and both Mac and Windows experience will be a big advantage. Any exposure to international markets will also be useful background skills for the position.

  • You must be able to work at least 15 hours per week.
  • You must be legally authorized to work in the United States.
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation.
  • Prefer students working towards a degree in Marketing, Business, Information Technology, or Telecommunications.
Compensation:

Competitive based on skills and experience. This is a part-time position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For Product Management Intern Now=>


Product Marketing Manager

Apply Now=>

Staff Relationship:

Reports to Manager of Product Marketing

Objectives:

The Product Marketing Manager is a member of the fast paced Marketing team. The primary objective of this position is to translate product positioning statements and value propositions into actionable tactics that drive sales leads and product downloads or trials in all countries TechSmith does business. The PMM manages and develops product marketing strategy that is expressed in the creation of a marketing communication plan(s) (MCP) for both domestic and international audiences. The PMM is also the Marketing representative on product business teams. This position will communicate with the business team product marketing strategy and in turn bring business team actions back to the marketing department. The PMM assess the success and effectiveness of the MCP process and applies continuous improvement methods to help the effectiveness of product marketing and the MCP process.

Responsibilities:
  • Research and assess market value of potential new product or service opportunities in current or new markets.
  • Ability to understand the business needs of our customers and markets. Relate them to our offerings and coordinate messaging themes to leverage this understanding.
  • Communicate product marketing strategy to the Product Manager and Product Business Teams.
  • Work directly with Product Manager to discuss and explore customer focused product value improvements.
  • Initiate activities within Marketing by communicating the MCP goals and tactics
  • Work with Marketing teams for messaging consistency and positioning
  • Initiate and manage marketing campaigns related to a product launch and individual campaigns.
  • Maintain product launch and deliverable calendars within the Marketing department
  • The PMM typically remains as a stakeholder on most marketing activities and oversees the consistency of messaging.
Characteristics:
  • Must be organized, self-motivated, and detail oriented with the ability to multitask
  • Able to recognize process needs and implement improvements as necessary.
  • Sound written/verbal communication and excellent interpersonal skills
  • Superior listening skills with the ability to translate information into Marketing benefit
  • Deliver quality work within the confines of a budget
  • Ability to lead and influence peers and counterparts in cross-functional teams
Qualifications:
  • Bachelor's degree + 4 years business or marketing experience
  • Able to understand our key competitors and position our products? advantages
  • Comfort with technology and understanding of the industry (especially .net and Web 2.0 applications) both conversationally and from a practical use perspective.
  • Experience in the software development industry which may include software tools, software process and/or packaged applications is preferred but not required
  • You must be legally authorized to work in the United States
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Product Marketing Manager Now=>


Sales Intern

Apply Now=>

Position Overview:

Hours: Tentative Summary: TechSmith Corporation's Sales Interns support the framework of TechSmith, by analyzing the trend of our business and assisting the Sales team to ensure customers are experiencing complete value in our software. The Sales Interns work as part of a team, while developing key business skills to help aid and guide for future careers. TechSmith Corporation encourages interns to express their own distinctive talents and discover their own core competencies. As a result this position requires excellent verbal and written communications skills. A team player with a positive attitude is essential.

Responsibilities:
  • Learn and understand the key concepts and uses of the TechSmith software
  • Assist with the release of new products
  • Work with the Sales team members in day to day operations as well as special projects
  • Capture critical product and customer data to help improve sales opportunities and create a more efficient business processes
  • Utilize creative thinking skills by assisting in the creation and development of the Sales team operations
  • Experience a real world view of the software industry and learn key business strategies and tactics
Required Skills and Background:
  • Must be resourceful, self-motivated, customer-focused and able to work on a team
  • Excellent interpersonal skills for communication inside and outside the company
  • Interest in technology, specifically software applications
  • Teamwork
  • Good organization skills and capability to multi-task
  • Strong critical thinking skills
  • Previous sales or customer service experience a plus
  • You must be legally authorized to work in the United States
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation
Compensation:

Competitive based on skills and experience. This is a part-time position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For Sales Intern Now=>


Software Engineer

Apply Now=>

Position Overview:

Join the development team for our leading edge software products, including SnagIt, Camtasia Studio and Morae. Work in a rewarding technical environment that will challenge and expand your expertise in software design, coding and testing.

Preferred Skills:
  • Commercial software development experience with multimedia programming or web services
  • User interface design experience a plus
  • Experience using web technologies (e.g. .NET, XML, HTML, JavaScript)
  • Fluency in a foreign language is a big plus
Required Skills:
  • Bachelor's degree in Computer Science or a closely related field, or equivalent work experience
  • Superior programming, analytical and problem solving skills in creating object oriented, event driven, multi-threaded software
  • A proven passion for creating software with excellence and innovation
  • Solid understanding of software engineering principles and the software development process
  • Familiar with Visual Studio tools, C++, MFC, COM and the Microsoft Windows environment
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • You must be legally authorized to work in the United States.
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

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Software Engineer Intern

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Position Overview:

Software Engineer interns help develop and test TechSmith's software products. They work with one or more product teams, coding, debugging, and testing. Interns are often involved with feature enhancement, new feature, and prototype development. Interns participate in the software engineering practices and process, including "agile" development methodologies/frameworks, user centered design and usability, and unit testing.

Required Skills and Background:
  • A proven passion for creating software with excellence and innovation
  • Familiarity of software engineering principles and the software development process
  • Familiar with Visual Studio tools, C++, MFC, COM and the Microsoft Windows environment
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • You must be legally authorized to work in the United States.
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation
Preferred Comprehension of the Following:
  • Commercial software development with multimedia programming or web services
  • User interface design experience a plus
  • Using web technologies (e.g. .NET, XML, HTML, JavaScript)
  • Fluency in a foreign language is a big plus
Compensation:

Competitive based on skills and experience. This is a part-time position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

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Software Team Leader

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Position Overview:

In this position you are a software development team leader responsible for the creation of an Agile project plan, overseeing its successful execution and for the timely delivery of a quality product.

Preferred Skills:
  • Experience managing product localization is a plus
  • ScrumMaster certification or experience is a plus
  • Oral and written fluency in non-English languages is a plus
Required Skills:
  • Bachelor's degree in Software Engineering or closely related degree
  • 2+ years software development experience writing or testing commercial software
  • 2+ years project management experience on commercial software teams
  • Experience with a variety of Agile software development methodologies
  • Proven leadership skills on diverse software development teams
  • Excellent organizational and management skills
  • Excellent oral and written communication skills in the English language
  • Self-motivated and thrives in a team environment
  • Experience with user-centered design and usability practices
  • You must be legally authorized to work in the United States.
Responsibilities:
  • Works daily with the product manager, developers, QA and other key product team members in setting product direction and strategy
  • Create an Agile software release plan based on the needs of the project and team. This plan involves developer tasks, milestones, risk mitigation, QA testing, documentation and training
  • Translate team feedback, market requirements and product strategy into an Agile software release plan
  • Understands and balances the tension between up-front specifications vs. iterative and incremental development
  • Tracks and oversees the progress on software releases. Remove impediments for the team
  • Acquires expert domain knowledge on the software product being created
  • Organizes and efficiently facilitates team communications
  • Team leader for developers
  • Learns and stays current on the latest changes in technology, product domain and software engineering methodologies
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

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Software Test Engineer

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Position Overview:

Want to break stuff? Can you get your head inside the code, then write test harnesses that slam it to the ground and make it beg for mercy? Our Test Engineers are a crack team that ensure TechSmith software runs flawlessly for every customer. And if you know how passionate we are about our customers, you'll understand just how important that is.

Work on cutting edge technology and development tools. Test every aspect of the software before, during, and after the release cycle. Play a leadership role in moving quality testing upstream in the development process.

Preferred Skills:
  • Experience with Visual Studio development tools, debugging tools, C++, MFC, COM, or C#/.NET
  • Experience using Macintosh applications and development tools
Required Skills:
  • Bachelors degree in Computer Engineering or closely related degree, or an equivalent combination of education and work experience
  • Experience using development tools, languages and code libraries
  • Experience with deficiency-tracking software, source control systems
  • Excellent analytical skills
  • Excellent oral and written communication skills
  • Self-motivated and passionate about quality and software excellence
  • You must be legally authorized to work in the United States.
  • Works well on a team
Responsibilities:
  • Help design software products by championing quality, maintainability and testability in every feature
  • Collaborate closely with software developers and testers in agile, fast-paced product release cycles
  • Write and create development tools that tests the limits of our products
  • Test TechSmith software products using white box and black box testing methods.
  • Debug and modify application code in rapid release iterations
  • Use unit tests, automation tests, code coverage, path analysis, source code debuggers, or profiling tools
  • Track and analyze issues collected in the bug tracking system
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Software Test Engineer Now=>


Software Test Engineer Intern

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Position Overview:

Test TechSmith products from the inside-out, utilizing your programming skills. Collaborate with Test Engineers and Test Specialists in an agile software development environment, creating test programs that automate our test processes.

Activities:
  • Test TechSmith products using black-box testing methods.
  • Write and create development tools that automate the testing of our software products.
  • Collaborate with testers and software developers during fast-paced product release cycles.
Required Skills and Background:
  • Current Computer Science or Computer Engineering students.
  • Familiarity with development tools, languages, libraries.
  • Excellent analytical and communication skills
  • Works well on a team.
  • You must be legally authorized to work in the United States.
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation.
Preferred Skills:
  • Experience with Visual Studio development tools, debugging tools, C++, MFC, C#/.Net
  • Experience using Macintosh applications and development tools
  • Familiarity with agile software development processes helpful.
Compensation:

Competitive based on skills and experience. This is a part-time position with the TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For Software Test Engineer Intern Now=>


Software Test Specialist

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Position Overview:

Dynamic individuals with superb technical and communication skills needed to work on multimedia-related software development projects. Continually perform end-user testing before, during, and after the development process.

Preferred Skills:
  • Bachelors degree, or an equivalent combination of education and work experience
  • Working knowledge of multimedia concepts: audio, video, streaming, codecs, performance factors and issues, etc. a plus
  • Knowledge/experience with Agile methodologies a plus
  • Mac OS experience a plus
  • Experience using automated software testing tools a plus
  • Web testing experience a plus
Required Skills:
  • Windows OS experience
  • Excellent analytical skills
  • Excellent oral and written communication skills
  • Works well on a team
  • Self-motivated and passionate about quality and software excellence
  • You must be legally authorized to work in the United States
Responsibilities:
  • Evaluate, test and troubleshoot TechSmith software products using black box testing methods during rapid and concurrent iterations
  • Assume ownership of features and test assignments, delivering high quality results that balance time constraints and high product quality standards
  • Collaborate closely with software Developers on Agile product teams
  • Track and analyze issues collected in the bug tracking system
  • Be a champion for quality in all facets of TechSmith products
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Software Test Specialist Now=>


Software Test Specialist Intern

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Position Overview:

Perform testing on TechSmith products from the perspective of our end-users. As part of the Quality Assurance team, continually evaluate the stability of our products during all phases of the software development process.

Activities:
  • Evaluate, test, and troubleshoot TechSmith products using black-box testing methods
  • Collaborate with testers and software developers on Agile product teams during fast-paced product release cycles.
Required Skills and Background:
  • Above-average Windows and technical skills
  • Excellent analytical and communication skills
  • Creativity and problem-solving skills
  • Works well on a team.
  • You must be legally authorized to work in the United States.
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation.
Preferred Skills:
  • Working knowledge of multimedia concepts a plus: audio, video, codecs, performance factors, etc.
  • Experience using Macintosh applications a plus
Compensation:

Competitive based on skills and experience. This is a part-time position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For Software Test Specialist Intern Now=>


Technical Support Specialist

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Position Overview:

Provide front line email and phone technical support for TechSmith products, Windows and MAC OS and hardware problems. Will need to reproduce and diagnose problems, and provide development and QA with feedback.

You will need to provide excellent customer service and handle multiple issues in a timely fashion.

Required Skills:
  • Associates degree or equivalent related work experience.
  • One year technical support / help desk experience.
  • Windows multimedia / graphics application experience required.
  • Multimedia authoring, Flash / HTML / XML, nonlinear video editing experience a big plus.
  • QA experience a plus.
  • Must have a thorough understanding of Windows OS and general computer knowledge.
  • Thorough understanding of MAC OS a plus.
  • Networking skills a plus.
  • Excellent verbal and written communication skills required.
  • Solid problem solving and research skills required.
  • Must be a proficient typist.
  • You must be legally authorized to work in the United States

TechSmith provides world-class technical support.

You must be calm, patient and customer oriented, with the primary goal of customer satisfaction. Also need to be detail oriented, self-motivated, with the ability to work with minimal supervision.

Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Technical Support Specialist Now=>


User Experience Designer (Interaction Designer)

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Position Overview:

Passionate about designing user experiences know user interface design standards inside and out know when to break the rules? Are your designs easy, elegant and delightful? Do you believe that people should just be able to use software and not have to learn how to use software? Want to help us turn user research data into world-class software and web services? Here's the job for you!

Preferred Skills:
  • Experience in a commercial software or web service development environment
  • Fluency in a foreign language is a big plus
Required Skills:
  • At least 3 years experience in user experience or interaction design for desktop software, websites or browser-based software.
  • Undergraduate training or equivalent experience in Human Computer Interaction, Graphic Design, Interactive Media Design or related field.
  • Technical / software development background, knowledge of developer tools, and object-oriented development
  • Working knowledge of human-centered design practices and techniques such as task analysis, workflow diagramming, storyboarding, walkthroughs and writing UI specifications.
  • Demonstrated ability to create graphics and icons that are pleasing and appropriate
  • Proven ability to design elegantly simple user interfaces
  • Strong working knowledge of visual design programs, including Adobe Illustrator, Adobe Photoshop Visio and Macromedia Flash
  • Strong understanding of Windows, Mac, and Web UI Guidelines
  • Creativity and problem solving skills
  • Familiar with developer tools such as Visual Studio, C++, MFC, .NET, XML, HTML, and JavaScript
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • Keen attention to detail and exceptional organizational skills
  • Excellent verbal and written communication skills
  • You must be legally authorized to work in the United States.
Responsibilities:
  • Work with other members of the User Experience Team and Department to ensure that all facets of a users experience are considered - useful, desirable, usable, accessible, learnable, credible and valuable.
  • Work with design team to envision, create and validate user interfaces and experiences for desktop software and web services.
  • Employ participatory design, creative brainstorming, and other techniques to collaborate with software engineers and other product team members as part of an agile software development process
  • Map workflows and user paths, create storyboards, mockups, low and high fidelity prototypes and write UI specifications to support development on multiple platforms.
  • Design graphics, icons and other visual design elements
  • Evaluate designs using user-centered design techniques such as UI reviews and cognitive walkthroughs
  • Maintain an awareness of current trends in technology, design and usability
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume, cover letter and digital portfolio.

Apply For User Experience Designer (Interaction Designer) Now=>


User Experience Designer Intern

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Position Overview:

Design user interfaces for desktop applications and web services in an agile software development environment. Candidates must be advocates of software usability and UCD, solving user problems and applying user-centered design principles.

Preferred Skills:
  • Human Computer Interaction, Graphic Design, Interactive Media Design or related field
  • Familiarity with agile software development processes helpful.
Required Skills and Background:
  • HCI principles and training Team skills Software development education and/or training.
  • Knowledge of user interface and usability issues essential.
  • HCI and GUI design training desirable.
  • You must be legally authorized to work in the United States.
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation.
Activities:
  • User interface design and prototyping including graphical user interface elements, technical illustrations and icons
  • Participation in a user-centered design activities
  • Assist in gathering customer requirements
  • Evaluate designs
  • Benchmark finished products against competitors.
Compensation:

Competitive based on skills and experience. This is a part-time position with the TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For User Experience Designer Intern Now=>


User Experience Researcher

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Position Overview:

Are you passionate about understanding how users use and understand technology? Understand how to conduct research using industry standard practices? Have the desire to employ creative methods to gather data? Are you ready to help improve business and inspire users? Become a UX influence at TechSmith Corporation.

Preferred Skills:
  • Experience in a commercial software or web service development environment
  • Technical / software development background, knowledge or developer tools, and object-oriented development
  • Fluency in a foreign language is a big plus
Required Skills:
  • At least 3 years experience planning and conducting usability tests or have conducted 3-5 usability tests in a professional setting.
  • Undergraduate training or equivalent experience in Human Computer Interaction, Cognitive Psychology, Human Factors or related field.
  • Working knowledge of human-centered design practices and techniques such as task analysis, workflow diagramming, storyboarding, walkthroughs and writing UI specifications.
  • Familiar enough with developer tools such as Visual Studio, C++, MFC, .NET, XML, HTML, and JavaScript to understand how they impact design
  • Strong working knowledge of visual design programs, including Adobe Illustrator, Adobe Photoshop Visio and Macromedia Flash
  • Strong understanding of Windows, Mac, and Web UI Guidelines
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • Keen attention to detail and exceptional organizational skills
  • Excellent verbal and written communication skills
  • You must be legally authorized to work in the United States.
Responsibilities:
  • Work with other members of the User Experience Team and Department to ensure that all facets of a users experience are considered - useful, desirable, usable, accessible, learnable, credible and valuable.
  • Employ standard user research methods in interesting and creative ways and translate those into actionable items for product teams to work on
  • Track usability issues across products and within products to help understanding of how customers use and understand software
  • Work with Product Teams to refine and understand why customers request features and what their requests really mean
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume, cover letter and digital portfolio.

Apply For User Experience Researcher Now=>


User Experience Researcher Intern

Apply Now=>

Position Overview:

Design user interfaces for desktop applications and web services in an agile software development environment. Candidates must be advocates of software usability and UCD, solving user problems and applying user-centered design principles.

Activities:
  • Plan and conduct user research activities
  • Participation in a user-centered design activities
  • Assist in gathering customer requirements
  • Evaluate designs
  • Benchmark finished products against competitors
Required Skills and Background:
  • HCI principles and training Team skills Software development education and/or training.
  • Knowledge of user interface and usability issues essential.
  • HCI and GUI design training desirable.
  • You must be legally authorized to work in the United States.
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation.
Preferred Skills:
  • Human Computer Interaction, Cognitive Psychology, Human Factors or related field
  • Familiarity with agile software development processes helpful.
Compensation:

Competitive based on skills and experience. This is a part-time position with the TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For User Experience Researcher Intern Now=>


Video Production Intern

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Position Overview:

Are you passionate about creating innovative marketing videos that are viewed by multitudes of people? Does the thought of working in a medium where the rules are still being defined sound exciting? Does working with a full production team from pre-production through video delivery appeal to you? If so, this is the job for you!

Responsibilities:
  • Use screen content, camera video, and all other aspects of digital media to create compelling productions that inform and excite people about TechSmith's products.
  • Record and edit video and audio, as well as create digital graphics and other content associated with video productions from initial design to final delivery.
  • Work with a professional design team of writers, graphic artists, and web designers through all steps of the video creation production.
  • Work with marketing and product team members to translate product expectations and strategy into video productions.
  • Gain industry experience using the latest in media technology including HD cameras, audio equipment, and digital media software packages.
Preferred Skills:
  • Experience working with TechSmith products such as Camtasia Studio and SnagIt
  • Experience in audio narrative reading skills
  • Fluency in German and French or any foreign language is a big plus
Required Skills and Background:
  • A portfolio of work that demonstrates your experience and video capabilities
  • Demonstrated experience working with non-linear video editing software
  • Experience working with audio editing software
  • Experience working with media hardware such as HD video cameras, microphones, etc.
  • Working knowledge of graphic design software such as Adobe Photoshop
  • Self-motivated and able to collaborate with a diverse set of people from many disciplines
  • A passion for detail and exceptional organizational skills
  • Excellent verbal and written communication skills
  • You must be legally authorized to work in the United States
  • You must be enrolled in classes in order to be considered for an internship with TechSmith Corporation
Compensation:

Competitive based on skills and experience. This is a part-time position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor.

Apply For Video Production Intern Now=>


Web 2.0 Developer

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Position Overview:

Design, implement, and maintain cutting edge "Web 2.0" applications. Explore emerging technologies and use them to develop highly scalable data-driven consumer-oriented web applications. Design and develop highly interactive rich internet applications like Flickr, YouTube, and 37signals Basecamp. Must be self-motivated but able to work as part of a team.

Required Skills:
  • 3+ years experience with developing web applications: server side scripting (ASP, DHTML, PHP, CGI, Ruby or Python or other scripting language), database interfaces (TSQL, ODBC, etc), XML, web services, Javascript, Ajax, and related application development.
  • A passion for developing consumer-oriented web applications with high back-end scalability.
  • Demonstrate an ability to learn emerging technologies and development strategies.
  • Have expertise in cross browser development (IE, Firefox, Safari) and Web usability and interface design.
  • E-commerce, database design and administration experience a plus.
  • Need to have strong communication skills, both written and verbal.
  • Must be able to work effectively and creatively within a team environment or independently.
  • You must be legally authorized to work in the United States.
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume and cover letter.

Apply For Web 2.0 Developer Now=>


Web Designer

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Position Overview:

Our Creative Services team is growing. Again! We are looking for a talented web designer to join our tight-knit team of playfully creative designers, writers and multimedia pros. You will work with our lead designers to build intuitive, reliable, and beautiful web pages as well as other supporting marketing materials. Our preferred candidate will have a Bachelor's degree in graphic design or related field. Your portfolio of work should demonstrate artistic ability and a strong understanding of visual communication and web design.

Preferred Skills:
  • Experience working on large-scale web sites
  • Knowledge of basic print design principles
  • German and/or French language skills
Required Skills and Background:
  • Bachelor's degree in graphic design or related field
  • 2+ years of professional web design experience
  • Portfolio highlighting your web and print design abilities
  • Demonstrated success taking projects from idea to prototype to live
  • Bulletproof toolbox including: (X)HTML, CSS, JavaScript, and Adobe Creative Suite
  • Skilled at building table-free layouts using semantic markup and CSS
  • Ability to conceptualize, present, and execute ideas within a tight schedule
  • A passion for great design, web standards, usability, and work that matters
  • Ability and desire to learn new technologies
  • Self-motivated and organized
  • You must be legally authorized to work in the United States
Compensation:

Competitive based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program, and profit sharing. Please submit salary requirements along with your resume, cover letter and digital portfolio.

Apply For Web Designer Now=>


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