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Executive Team

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William Hamilton, President

Bill Hamilton, president and co-founder of TechSmith Corporation, has been immersed in the technology industry for more than 30 years. Having started TechSmith in 1987, Bill has grown TechSmith from a consulting company that designed custom software into the world’s leading provider of screen capture and recording technologies for consumers and corporate users. By maintaining the highest development standards and demanding operational excellence, TechSmith’s products have become synonymous with quality.

Bill started his career in software and information technology in the early 1970s. For nearly a decade, he held several high positions at Michigan State University in the areas of operations research and data processing. From 1982 to 1985, Bill was vice president for Dialog Systems, Inc., where he led the PC development group in creating analytical tools for logistics and purchasing. In 1985, Bill was a founding member of The Alternate Key, a consulting company delivering networking services for large corporations. In order to meet project requirements, the company started building its own custom applications. In 1987 the company morphed one of its custom applications into its first commercial application, Snagit. TechSmith was born soon after and Snagit continues to be a cornerstone of the company. Bill holds a bachelor of science degree in sociology from Michigan State University and resides in Williamston, Michigan with his wife.

Tricia Broderick, Director of Development

Tricia Broderick joined TechSmith in 2008 and is the Director of Development for the web and enterprise services product family, which includes, Jing, Screencast.com, Camtasia Relay and Web Presence. In this role, Tricia manages the engineering team and helps them deliver high quality products on time that meet customer demand and market needs.

Tricia has over 14 years of software development and management experience. Prior to joining TechSmith, she managed large development teams through a variety of software methodologies, implemented process improvement plans and successfully launched multiple million-dollar software platforms at CNSI and BEA Systems.

Tricia received her bachelor’s degree in computer science from Michigan State University and is a certified Project Management Professional (PMP).

Tricia lives in East Lansing, Michigan with her husband and children.

Jody Burgess, Vice President, Desktop Products

Jody Burgess joined TechSmith in 2004 and is TechSmith's Vice President of Desktop Products. In this role, she is responsible for guiding business strategy and development for TechSmith’s desktop product family including, Snagit, Camtasia Studio and Camtasia for Mac and Morae.

Jody previously held the role of Vice President of Marketing where she guided strategic marketing initiatives for the company's suite of software products. In addition to starting her own independent consultancy specializing in Internet marketing strategies for small to medium-sized businesses, Jody possesses more than a decade of high-tech industry sales and marketing experience with various software, bio-technology and telecommunications firms.

Jody received her bachelor's degree in business management and her MBA from Northwood University. She resides in East Lansing, Michigan with her husband and daughter.

Dean Craven, Chief Technology Officer

Dean Craven joined TechSmith in 1995 and is the Chief Technology Officer. In this role, Dean is responsible for leading the company's technical vision and guiding the company's technology development. He is also leading the emerging products efforts at Techsmith, exploring how technology can meet user's needs in new ways. Dean has been instrumental in growing the software development department at TechSmith, starting as one of the early Snagit developers and leading the initial Camtasia development.

Prior to joining TechSmith, Dean worked with Harris Computer Systems as a Unix kernel programmer, followed by embedded systems development with a small startup, and as a network administrator for Michigan State University.

Dean holds a bachelor's degree in computer science from Michigan State University and resides in East Lansing, Michigan.

Tod Cunningham, Director of Development

Tod Cunningham joined TechSmith in 2008 and is the Director of Development for the desktop product family, which includes, Snagit, Camtasia Studio, Camtasia for Mac and Morae. In this role, Tod manages the engineering team and helps them deliver high quality products on time that meet customer demand and market needs.

When Tod first joined TechSmith, he was actively involved in bringing Camtasia Relay to market by guiding the development efforts of the team. Prior to joining TechSmith, he was the development manager for the Manufacturing Solutions Division at Autodesk where he had been with the company for eight years. He also led the engineering team, development and QA, for the Emerging Products and Technology (EP&T) group.

Tod graduated from the University of Toledo with a bachelor’s degree in Computer Engineering and Computer Science. He has more than 17 years of experience in software development and management in small and large organizations. Early in his career, he founded Human Engineered Systems where he served as president for five years.

Tod lives in New Hudson, Michigan.

Tony Dunckel, Director, Web and Enterprise Services

Tony Dunckel is the Director of Web and Enterprise Services for TechSmith. In this role, he is responsible for guiding business strategy and development for TechSmith’s web and enterprise product family including, Jing, Screencast.com and Camtasia Relay. Tony is also responsible for TechSmith’s overall web presence including domestic and international websites as well as TechSmith’s e-commerce solutions.

Previous to this position, Tony Dunckel was the product manager for Snagit and Jing. Under Tony’s leadership, Snagit won five awards from PC Magazine and maintained its position as the most highly acclaimed and best-selling screen capture tool on the market.

Tony first worked at TechSmith in 1995 on the development and systems support team. After spending eight years working in other development and product management roles for two Fortune 500 companies, EDS and Fidelity National Financial, he rejoined the TechSmith team as a product manager in 2002.

Tony holds a bachelor's degree in business information systems and an MBA from Central Michigan University. He lives in Williamston, Michigan, with his wife and three children.

James Hidlay, Vice President, Sales and Business Development

Jim Hidlay is the Vice President of Sales and Business Development. He leads TechSmith's direct sales and channel efforts, which have propelled the company to record-setting revenue growth over the past five years.

After graduating from Michigan State University with a bachelor's degree in packaging engineering, Jim spent 15 years working at IBM and Microsoft. At IBM, he held a variety of sales and sales management positions in state and local government, insurance, and IBM’s personal systems division. At Microsoft, he worked as a business development executive in government sales. Prior to joining TechSmith in 2002, he worked at Siebel as a district sales manager.

Jim resides in East Lansing, Michigan, with his wife.

Dewey Hou, Vice President, Product Development

Dewey Hou joined TechSmith in 1990, and was a software developer and technical product manager until he was promoted into his current role as Vice President of Product Development.

Dewey is focused on improving the product development process. In this role, he is responsible for ensuring that quality remains high while product development cycle times are kept to a minimum. He oversees all aspects of product development, including programming, quality assurance, usability analysis and, most importantly, product scheduling.

Dewey holds a bachelor's degree in electrical engineering from Michigan State University and resides in Okemos, Michigan with his wife and two children.

Thomas McCallion, Vice President, Marketing

Tom McCallion joined TechSmith in January 2007 and is the Vice President of Marketing. He is responsible for TechSmith’s corporate brand and integrated marketing efforts worldwide. Tom guides the company’s strategic marketing initiatives to ensure ongoing, authentic connections with customers.

Previously, Tom held the position of Vice President of Product Management where he led overall product strategy, including business development and market driven growth initiatives. Prior to joining TechSmith, Tom was a Product Line Manager in the Manufacturing Solutions Division with Autodesk, Inc where he had been with the company for ten years. In that time, he also held positions as a Senior Product Manager in the Manufacturing Division and as a Senior Application Engineer in MCAD Sales.

Tom has over 20 years of experience in engineering, sales and marketing. He received his bachelor's degree in mechanical engineering from the University of New Hampshire and a master's degree in mechanical engineering from Northeastern University. Tom resides in Brighton, Michigan with his wife and three children.

Donald Nourse, Vice President, Finance and Administration

Don Nourse is the Vice President of Finance and Administration and is responsible for accounting, finance, logistics, risk management, property management and purchasing. Don joined TechSmith in 1995. Some of the key challenges he has addressed over the past decade include growing a small company without using outside financing and transitioning TechSmith from a quaint organization where people wore many hats into a more specialized, professional and efficient corporation.

Prior to TechSmith, Don served as the controller of a human services agency and a construction company. He also worked in the hospitality industry and has even done some software development. He holds a bachelor's degree in accounting and an M.B.A. in financial economics from Michigan State University and is a Certified Management Accountant.

Don lives in Holt, Michigan with his wife.

Product Management

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Rich Boys, Camtasia Relay Product Manager

Rich Boys joined TechSmith in 2006 and helped launch Screencast.com which added hosting to the Camtasia Studio product line and enabled the creation of Jing.

Rich now handles product management for Camtasia Relay and is responsible for guiding the development of the product. Rich is actively involved in helping universities adopt lecture capture solutions for students. He joined TechSmith with over a decade of experience at University of Michigan, most recently as the manager of computing at the School of Information.

Rich has a bachelor's degree in Electrical Engineering from the University of Michigan and an MBA from the Richard Ivey School of Business at the University of Western Ontario. Rich lives in Ann Arbor, Michigan with his wife and their dog Emmett.

Dirk Frazier, Screencast.com & Jing Product Manager

Dirk Frazier joined TechSmith in 2004 and is the product manager for Screencast.com and Jing. In this role, Dirk is responsible for guiding marketing and the development of the products and working closely with the development teams to ensure a successful implementation of feedback.

Prior to joining TechSmith, Dirk held a variety of management positions in the plastics and automotive paint industries in addition to product management for a customizable, off-the-shelf database solution.

Dirk began at TechSmith as a Morae Sales Consultant and held a key position in communicating customer needs with product management. Most recently, Dirk was a Sales Engineer who supported all of TechSmith's products.

Dirk holds a bachelor's degree in political science and history from the University of Kansas. He lives in DeWitt, Michigan.

Shane Lovellette, Camtasia Studio Product Manager

Shane Lovellette is the product manager for Camtasia Studio. Shane joined TechSmith in 2003 with over eight years of management and production experience in video and television.

Shane helped TechSmith introduce Morae, the first all-digital solution that records and synchronizes user and system data for the analysis of human-computer interaction. Under Shane’s leadership, Morae became the gold standard for usability testing and user experience research.

Shane holds a bachelor's degree in television, radio, and film production from Syracuse University and an MBA from Michigan State University. Shane resides in DeWitt, Michigan, with his wife and two children.

Teri Reblin, Web Presence Product Manager

Teri Reblin joined TechSmith in 2006 and is the web presence product manager. In this role, Teri is responsible for ensuring a great experience and ongoing relationship with our customers through TechSmith’s various websites and online store.

Previously, Teri was TechSmith’s webmaster and creative services manager, where she directed the production of all TechSmith customer facing visual communication pieces. Teri has more than 20 years experience working in print and web design, and project management. She worked on many large corporate accounts with EDS and many cities and municipalities with Capital Consultants, Inc.

Teri attends Northwood University and lives in Lansing, Michigan with her daughter.

Troy Stein, Camtasia for Mac Product Manager

Troy Stein is the product manager for Camtasia for Mac. Troy joined TechSmith in 2002 where he worked as the Camtasia Studio product manager. Under Troy’s direction, Camtasia Studio became the world’s most popular screen recording application.

An avid Mac user, Troy has been actively pursuing the release of a Mac version of Camtasia and delivered Camtasia for Mac in 2009, bringing remarkable screencasts to a new market. In addition to spearheading the strategic product roadmap and promotion of Camtasia for Mac, he collaborates with TechSmith’s development team to ensure that customers’ feature requests and concerns are addressed.

Troy has over a decade of experience in technology services and product management and has worked with startups, Fortune 500 companies and small businesses.

Troy holds a bachelor's degree in psychology from Brigham Young University and an MBA from the University of Michigan. Troy resides in Ann Arbor, Michigan, with his wife and five children.

Tiffany Wood, Snagit Product Manager

Tiffany Wood joined TechSmith in 2006 and is the Snagit Product Manager. Tiffany is responsible for guiding the direction of Snagit to meet customer needs and to maintain Snagit’s position as the best-selling screen capture tool on the market.

Prior to her current role, Tiffany managed the technical communications team, where she guided a team of information developers who deliver world-class, innovative videos and documents that help our customers succeed. Prior to joining TechSmith, Tiffany was the technical publications supervisor at Johnson Controls where she managed a writing staff whose work resulted in a 10% increase in customer satisfaction levels.

Tiffany attended the Milwaukee School of Engineering and brings over 13 years of experience in technical communication and management.

She lives in Holt, Michigan with her husband and their dog Sparty.

TechSmith Evangelism

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Betsy Weber, Chief Evangelist

Betsy Weber joined TechSmith in 2000 and is the company's Chief Evangelist. With nearly a decade of experience in corporate training and product management, Betsy has worked on both the development and customer service side of delivering business applications.

Betsy leads the company's highly-acclaimed evangelism program where she collaborates with customers, industry experts and technologists from all over the world.

Evangelism was part of TechSmith’s culture and business practices long before it was widely called ‘evangelism’. The ideology was always there, due to the emphasis placed on the day-to-day interaction and conversations with customers and potential customers.

TechSmith’s evangelism activities give us the opportunity to speak directly with customers on a daily basis about the capabilities they'd like to see in our products. This helps us update existing products to meet our customers' needs, as well as develop new products to meet their increasing demands.

Betsy is also the voice behind The Visual Lounge blog where she shares stories about how customers are using TechSmith's suite of software products in practical, unique, and innovative ways.

She is a member of the Global Word of Mouth Marketing Association (WOMMA), and the American Society for Training & Development (ASTD).

Betsy has been featured in numerous publications, including:

• US News & World Report
• Business Week Small Biz
• BNET
• Sales and Marketing Magazine
• FastCompany.com
• CNN Money
• Marketing Profs
• ClickZ: Part 1, Part 2

You can find Betsy online at b.weber@techsmith .com or on Twitter at www.twitter.com/betsyweber and www.twitter.com/techsmith.

Betsy holds a bachelor's degree in marketing and logistics Management from Michigan State University and resides in Lansing, Michigan with her husband.

Dave McCollom, Education Evangelist

Dave McCollom began at TechSmith as an IT specialist in 2006 before moving into his role as education evangelist.

Currently, he works closely with users around the globe, specifically focusing on the educational markets. In his position, he conducts ongoing and direct conversations with customers in order to influence continuous product improvement. Dave’s outreach to the educational community includes attending conferences both in the U.S. and abroad as well as visiting schools and classrooms for one-on-one and group training sessions with educators. Dave also continuously cultivates feedback via email, twitter and instant messaging with current and prospective users.

Additionally, Dave oversees the TechSmith Educational Advisory Board, which is a vital component of product and educational market development. Dave works with the Educational Advisory Board and the development team to provide feedback on new and existing products and features through beta testing, webinars, and user focus groups.

Prior to working for TechSmith Dave worked as a network administrator for Michigan State University, where he used TechSmith’s Camtasia Studio to create user tutorials for various software applications and university technical systems. Dave is originally from Mt. Pleasant, Mich. He moved to the Lansing area to attend MSU, where he eventually received his bachelor’s degree in business.

When Dave isn’t recruiting new Snagit and Camtasia fans or updating the Education Community Blog, he enjoys playing tennis and cooking (especially on the grill). He currently resides in Holt where he is remodeling his first home and spending substantial time wandering around local home improvement stores.

Contact the TechSmith Evangelism Team at: evangelists@techsmith.com